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The player battled to verify their membership as the some of his data were denied. I sensed your player recorded a comparable complaint from a couple of some other accounts, and the problem is closed since the «rejected». The gamer struggles to re-make certain the girl membership because the local casino are rejecting his documents. A person from Canada struggles to access their account to withdraw money. The fresh detachment try immediate on account of medical needs to own his son. The gamer of Austria got the account closed due to an so-called content membership, despite only with you to membership and you will taking exact information that is personal.
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Very first, she had faced complications with the new withdrawal process together with received zero reaction on the casino’s service people. After she registered their criticism, she is actually expected by casino in order to upload a good selfie which have the girl ID for verification. After that, the woman withdrawal are accepted, and you may she received the girl profits just after a defer of 15 months.
Gambling enterprise confiscated player’s payouts as a result of the common credit card issue.
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- The gamer from Germany had recorded a withdrawal demand lower than 14 days prior to contacting us.
- The player away from Poland got his extra earnings terminated rather than after that factor.
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After the player offered a lot more files for verification, the situation try properly resolved. The player away from Brazil might have been looking forward to his profits because the the termination of October. The player asked a reimbursement from his deposit because the their membership had finalized for multi-accounting. The brand new gambling establishment leftover one of his account discover and you will paid one to unused put from a copy membership to your unlock you to.
Player’s earnings disappeared from account.
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The player cannot withdraw her winnings.
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